Shipping Policy
We use Royal Mail for shipping and offer first class, second class, and 48 tracked delivery options at the checkout.
- First class delivery typically takes 1-2 working days.
- Second class delivery typically takes 2-3 working days.
- 48 tracked delivery typically takes 1-2 working days.
Please note that these are estimates and delivery times may vary according to Royal Mail busy periods or strike action.
Shipping costs
Shipping costs are calculated at checkout and vary depending on the shipping option you choose and the total weight of your order.
Order processing time
We aim to process all orders within 1-3 working days. However, please allow up to 5 working days for orders placed during busy periods.
International shipping
We ship internationally to most countries. Shipping costs for international orders vary depending on the destination country.
Tracking information
Once your order has been shipped, you will receive a confirmation email. If you selected a tracked service, You will receive this number to track the progress of your order on the Royal Mail website.
Lost or damaged items
If your item is damaged in transit, please contact us immediately. If the item is lost, please allow at least 5 business days from the day after your despatch email was sent to you.